Privacy Policy

This Privacy Policy explains how J.HINTON (“J.HINTON,” “we,” “us,” or “our”) collects, uses, and shares information when you visit or make a purchase from our website (the “Site”) or otherwise interact with us.

1. Information We Collect

We may collect the following categories of information:

• Contact details (name, email address, phone number, shipping/billing address)
• Order details (items purchased, size/variant selections, order history, returns/exchanges)
• Account details (login credentials and profile information if you create an account)
• Payment information (processed by our payment providers; we do not store full card numbers)
• Customer support details (messages, chats, and related troubleshooting information)
• Device & usage data (IP address, browser type, pages viewed, and interactions)

2. Information Collected Automatically

Like most websites, we automatically collect certain information through cookies and similar technologies to help operate the Site, understand usage, and improve performance. This may include device identifiers, approximate location, and browsing activity.

3. How We Use Your Information

• To process and fulfill orders, including shipping, returns, and customer service
• To communicate with you about purchases, account access, and service messages
• To personalize your experience and improve our products, Site, and services
• To detect, prevent, and investigate fraud, abuse, or security incidents
• To comply with legal obligations and enforce our terms and policies
• With your consent, to send marketing emails/SMS about launches, restocks, and offers (you can opt out anytime)

4. Cookies & Preferences

We use cookies and similar technologies to remember preferences, support core Site functionality (like cart and checkout), and measure performance. You can adjust cookie settings through your browser. Note that blocking certain cookies may impact Site functionality.

5. Sharing of Information

We do not sell your personal information. We may share information in the following situations:

• Service providers that help operate the Site (e.g., hosting, analytics, email/SMS, customer support)
• Payment processors to complete transactions securely
• Shipping and logistics partners to deliver your order
• Legal and safety reasons (to comply with law, respond to lawful requests, or protect rights and safety)
• Business transfers if we are involved in a merger, acquisition, or sale of assets

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no online service can guarantee absolute security. Please use strong passwords and keep your login details confidential.

7. Your Choices & Rights

Depending on your location, you may have rights to access, correct, delete, or request a copy of certain information. You can also opt out of marketing communications by using the unsubscribe link in our emails or by following opt-out instructions in SMS messages.

8. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will post the updated policy on this page and revise the “Last Updated” date above.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:
J.HINTON
Email: support@j-hinton.com