Customer Care
Refund Policy
How refunds are issued, processed, and timed.
Refund method
Approved refunds are returned to the original payment method.
Processing time
Once your return is received and inspected, refunds are typically processed within 5–10 business days. Your bank may take additional time to post the refund.
Shipping costs
Original shipping fees (if any) are non-refundable unless the return is due to an error on our part.
Damaged or incorrect items
If you receive a damaged or incorrect item, contact Client Services promptly with photos so we can make it right.